Zeus slots Privacy Policy – Malaysian Player Personal Data Protection

1Introduction and Scope of This Privacy Policy

Zeus slots understands that privacy is more than a legal requirement — it is the foundation of trust between our platform and every player who registers with us. This Privacy Policy is designed to give you a clear and honest picture of what happens to your personal information when you use the zeus slots platform.

This policy applies to all zeus slots services including the website at zeusslots.vu, the official mobile app for Android and iOS, and all related communication channels. It describes the types of data we collect, why we collect it, how we protect it, and the rights you have regarding that information.

Zeus slots operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and complies with relevant international data protection standards. We appoint an internal Data Protection Officer responsible for ensuring ongoing compliance with all applicable privacy requirements.

2Types of Personal Data Collected by zeus slots

Zeus slots collects various types of personal data depending on how you interact with our platform. Here is a detailed breakdown:

Data you provide directly:

• Full name, date of birth, national identity card number (MyKad) or passport
• Email address, mobile number and residential address
• Bank account details, e-wallet numbers (Touch 'n Go, GrabPay, Boost) for transaction processing
• Uploaded KYC documents — including identity card images and proof of address
• Selfie photo for identity verification if required

Data collected automatically during use:

• IP address, device type, operating system and browser version
• Geolocation data (state only, not precise location) for regional verification
• Game session logs including start time, end time, bets placed, and outcomes
• Deposit and withdrawal transaction history
• Platform interaction data such as pages visited and buttons clicked

Data from third-party sources:

• Verification information from licensed KYC service providers
• AML (Anti-Money Laundering) verification data from financial service providers
• Information from self-exclusion lists enforced by regulatory authorities

3Data Collection and Usage Purposes

Every piece of data zeus slots collects has a clear and lawful purpose. We do not collect data "just in case" — every item we store serves a specific function:

4Legal Basis for Data Processing

Zeus slots processes your personal data on different legal bases depending on the purpose of processing. This is a requirement under Malaysia's PDPA 2010 and international standards:

• Contract performance: Processing required to deliver the zeus slots services you registered for — including account management, deposit processing, and withdrawals.
• Legal obligations: Processing to meet legal requirements such as AML compliance, KYC, and reporting obligations set by the relevant authorities.
• Legitimate interests: Processing to detect and prevent fraud, ensure platform security, and protect the legitimate interests of zeus slots and its users.
• Consent: For marketing communications and non-essential cookies — you may withdraw this consent at any time without affecting your use of the platform.

5Data Sharing with Third Parties

Zeus slots does not sell, rent, or trade your personal data to any third party for their marketing purposes. This is an absolute and unchanging commitment.

However, in the course of operating the platform, zeus slots shares necessary data with the following categories of third parties to the minimum extent required:

• Payment service providers: Banks, e-wallet companies and payment gateways that process your transactions. They only receive data necessary to process the relevant transaction.
• KYC and AML providers: Licensed identity verification companies that help zeus slots meet its regulatory obligations.
• Cloud service providers: Technical infrastructure providers that store and process data on secure servers under strict data protection agreements.
• Legal authority: Where required by law, court order, or a valid official investigation.

All third parties that zeus slots works with are bound by strict data processing agreements and must comply with data protection standards equal to or exceeding those of zeus slots itself.

6Data Security and Protection Measures

Zeus slots takes data security seriously. We employ a defence-in-depth approach to ensure your data is protected from every angle:

• Transmission encryption: All data transmitted between your device and zeus slots servers is protected using TLS 1.3 encryption — the same technology used by major banking institutions.
• Storage encryption: Sensitive data such as KYC information and payment details are encrypted using AES-256 standards on our servers.
• Access controls: Only zeus slots staff who require access to specific data to perform their duties are permitted to do so — following the principle of least privilege.
• Security audits: zeus slots conducts independent penetration testing at least twice a year to identify and address vulnerabilities.
• 24/7 monitoring: An automated threat detection system monitors the zeus slots platform around the clock to identify any suspicious activity.
• ISO 27001 compliance: The zeus slots information security management system is built in accordance with the ISO/IEC 27001 framework.

7Cookies, Analytics and Tracking Technologies

The zeus slots platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. Cookies are small files stored in your web browser.

Zeus slots uses several categories of cookies:

• Essential cookies: Required for core platform functions such as login sessions and security. Cannot be disabled as the platform will not function without them.
• Performance cookies: Collecting anonymous usage data to help zeus slots understand how players interact with the platform and make improvements.
• Functional cookies: Saving your preferences such as language, theme, and display settings for a more personalized experience.
• Marketing cookies: Used to display relevant zeus slots promotions. You may decline this category of cookies without affecting the core functionality of the platform.

You can manage cookie settings through your zeus slots account settings or through your browser settings. Please note that disabling certain cookies may affect your user experience.

8Data Retention and Deletion

Zeus slots does not retain personal data longer than necessary. Retention periods vary according to the type of data and applicable legal requirements:

• Active account data: Retained for the duration your account is active and for the required period following account closure.
• KYC documents: Retained for a minimum of 5 years after account closure in accordance with Malaysia's AML legal requirements.
• Financial transaction records: Retained for 7 years in accordance with applicable accounting and tax legal requirements.
• Security and technical logs: Retained for 12 months for security investigation and fraud detection purposes.
• Customer support communication data: Retained for 3 years after the last interaction.
• Anonymous analytics data: May be retained indefinitely as it contains no personally identifiable information.

Once the retention period expires and there are no other legal requirements, your data will be securely deleted using methods that comply with international standards.

9Your Rights Under PDPA and How to Exercise Them

Under Malaysia's Personal Data Protection Act 2010, you have several important rights regarding the personal data zeus slots holds. Below is an explanation of each right and how you can exercise it:

10Special Protection for Minors

The zeus slots platform is restricted to users aged 18 years and above only. zeus slots does not knowingly collect any personal data from individuals under the age of 18.

If zeus slots discovers that personal data of a minor has been collected without our knowledge, we will take immediate steps to:

• Closing the account immediately
• Deleting all related data from our systems
• Returning any funds held in the account in accordance with established procedures

Parents or guardians who discover that their child has registered a zeus slots account without authorization are urged to contact our support team immediately via live chat for prompt action.

11Amendments to This Privacy Policy

Zeus slots reserves the right to amend this Privacy Policy from time to time to reflect changes in operations, legal requirements, or industry practices. When material amendments are made, zeus slots will:

• Updating the "Last updated" date at the top of this document
• Sending notifications to all registered users via email or in-app notification at least 14 days before the amendment takes effect
• Re-requesting consent for any changes involving data use that differs from the original purpose of collection

Continued use of the zeus slots platform after the effective date of any amendment constitutes acceptance of the revised policy. If you do not agree with any amendment, you have the right to close your account before it takes effect.

12Contact the zeus slots Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or how zeus slots handles your personal data, you may contact our Data Protection Officer (DPO) through the following channels:

• In-app live chat: Available 24 hours a day, 7 days a week — the fastest way to get help
• Email: [email protected] (response time: 14 business days for privacy enquiries)
• Account section: Log in to your zeus slots account and navigate to Settings → Privacy to manage your data preferences directly

You also have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia if you believe zeus slots has failed to meet our data protection obligations. zeus slots encourages you to contact us first so we have the opportunity to resolve any concerns directly.